Scalp Treatment & Head Spa Ritt's Shibuya

●As of the end of June, we have discontinued our hair coloring service. ●We have male staff available. Even if you specify a gender preference, we may not be able to accommodate your request. If you wear a hijab, please contact us via email. There is one private room available for an additional 1,300 JPY. If possible, after confirming your reservation via email, we will guide you to the private room and a female staff member will attend to you. ●If you wish to make a reservation for four or more people, please contact us via email. Up to three people can be booked simultaneously. However, the reservation will be for the same course as the representative. If the trial course is a different menu, please make a reservation for each person. ★★★Important Notes★★★ ① Regarding the duration of course menus The indicated time is an estimate from entry to payment. Please note that the end time may vary due to counseling and hair length. An additional fee will be charged for hair length approximately 80cm (waistline) from the crown. To ensure time for drying your hair, please select the long hair fee of 1,100 JPY at the top of the menu. ② Regarding cancellations and time changes Changes or cancellations on the day are not possible. If you cancel or change the date on the day, a cancellation fee will be charged. ◆For the first cancellation or menu change, 30% of the reserved treatment fee will be charged. For the second and subsequent cancellations or menu changes, 100% will be charged. ◆In the case of a no-show, a charge will be made unless there are special circumstances. ※ Changes to the menu due to lateness, changes on the day, or changes to another day are also subject to the same conditions. (This does not apply to reasons such as natural disasters or transportation delays.) ※ If you do not arrive within 15 minutes of your reservation time without notice, it will be considered a cancellation. If you need to change or cancel on the day due to unavoidable circumstances, please contact us as soon as you become aware, as there may be customers on the waiting list. (If it is an answering machine, please leave a message to that effect, and if it is in a foreign language, please contact us by email.) ◇If you arrive late, we will guide you to the possible treatments according to your arrival time. If treatment is not possible, it will be considered a cancellation, so please understand. For delays of 15-30 minutes or more, and for menus within 60 minutes, they cannot be shortened and will be considered a cancellation. ・If sudden changes in circumstances prevent us from operating as planned, we may need to adjust the date and time. ③ Requests to customers upon visiting For the safety of both customers and staff, please refrain from visiting if you fall under any of the following categories: ・Those with a body temperature of 37.5°C or higher ・Those with cold symptoms or who are not feeling well ・Those who have been drinking alcohol ・Infants and children below elementary school age If it appears that you fall under any of the above categories, we may refuse entry or treatment at the discretion of the staff. Our salon is not a hospital. As it is not a medical practice, we may encourage you to visit a medical institution depending on your concerns. ★For customers with Ritts gift cards★ Even if the gift card states 'with scalp diagnosis' or 'without scalp diagnosis', please select the corresponding course as is. email address ✉ izk02724@nifty.com