For guests who are not staying at the hotel, the final reservation acceptance time is 20:00.
If you cancel on the same day, we will charge 100% of the treatment fee.
For guests who are not members of Prism (Bankunmei Group), a staff selection fee of 1,100JPY will be applied.
Because multiple reservation methods exist, your booking may become unavailable after you complete the process. In such cases, the salon will contact you.
Guests booking a Winback menu must read this page (https://www.winback-spa.com/prisme/staffblog/1360), and guests booking a La Fonte menu must read this page (https://www.winback-spa.com/prisme/staffblog/1371) before making a reservation. By completing your reservation, you acknowledge and accept all contraindications and precautions. If you make a reservation without reading them, your booking may be declined.
[For guests who wish to receive a reservation confirmation email]
Please set the store newsletter subscription to “Receive.”
