[Reservation Overlap]
In rare cases, due to timing discrepancies with other booking platforms, we may need to consult with you regarding a change of appointment date or time.
[Late Arrival / Cancellation]
・Arrivals more than 15 minutes late will result in the service being performed within the remaining reserved time.
・Same-day cancellations incur a 50% fee, and no-shows incur a 100% fee.
These policies allow us to offer limited appointment slots fairly to all guests. If you are facing unavoidable circumstances, please contact the salon.
Please note that the salon may refuse service at its discretion.
[Requests Upon Arrival]
Our salon does not offer a waiting area.
We kindly ask that you arrive at your scheduled time and that only the guest with the reservation enters the salon.
[Pre-WAX Check for Brow Treatment]
・Please refrain from grooming for at least two weeks and allow your brows to grow 2–3 mm before your visit.
・If you have any skin conditions, are mentally or physically unwell, or have important plans within 10 days, please avoid receiving the treatment.
