Regarding schedule changes and cancellations
* Please request any changes or cancellations by the day before your appointment.
* Same‑day changes or cancellations will incur a fee equal to 100% of the treatment price.
* If you arrive late, your treatment time may be shortened.
* If you are more than 10 minutes late and we receive no contact from you, your appointment will be treated as a no‑show cancellation.
Other information
* If you are feeling unwell, please be sure to contact us by phone.
* Requests based on gender preference or for a specific staff member other than your usual therapist will incur a designation fee.
First‑time 1,000JPY discount coupon
* This coupon is only available to guests who download the app and complete the login process.
* This coupon is valid only for residents of Japan.
Pair room reservations
* Pair rooms are available only at the Shinsaibashi location and the Sakaisuji‑Hommachi location. Please inquire by phone.
Multiple‑guest reservations
* Online booking allows up to three guests per group to reserve simultaneously.
* For reservations of four or more guests, please contact us by phone or email at info@tsubomi-33.com.
