• If you cancel your appointment on the day of your visit, you may be charged 100% of the treatment fee.
• If you wish to receive a confirmation email for your reservation, please select “Receive” in the “Email Newsletter” section.
• Depending on your physical condition, such as during pregnancy or if you are heavily intoxicated, we may be unable to provide massage services.
【Important Notes Regarding Late Arrival】
• If you will be late due to unavoidable circumstances, please make sure to contact us by phone before your scheduled appointment time.
• If more than 10 minutes pass without your arrival or any contact, your appointment will be considered a no‑show.
• If you arrive late, your treatment time may be shortened; however, 100% of the reserved treatment fee will still be charged.
【Important Notes Regarding No‑Show Cancellations】
• As a general rule, we will be unable to accept future reservations.
• We will charge 100% of the reserved treatment fee.
• We sincerely apologize, but if no‑show cancellations or late arrivals occur repeatedly, we may refuse service at all locations within our group. Thank you for your understanding in advance.
