For multiple‑person reservations
· One representative may book for up to three people at once. In this case, all guests must select the same treatment套餐.
· If you prefer different treatments, please make separate reservations from each individual account.
· Please write the names of those accompanying you in the comment section.
Regarding lateness or cancellations
· Arriving late may shorten your treatment time. For schedule changes, lateness, or cancellations, please contact us by email as early as possible.
Email: shinjyuku@v-hearts.co.jp
· If we cannot reach you and you do not arrive within 10 minutes after your reservation time, it will be considered a no‑show. (A cancellation fee may apply.)
· Repeated same‑day no‑shows may result in restrictions on online booking. Thank you for your understanding.
