Store Name
Phone Number
Address
M Residence, 3rd Floor, 5-18-13 Jingumae, Shibuya-ku, Tokyo
Business Hours
Weekdays: 11:00–20:00
Weekends and public holidays: 10:00–19:00
Regular holiday: Irregular
[Payment]
Cash payment available
Credit cards: VISA, MasterCard, JCB, American Express, Diners Club, Discover, UnionPay
QR codes: transportation IC cards, PayPay, d Payment, au PAY, Rakuten Pay, Merpay, UnionPay QR, Alipay+, WeChat Pay
Electronic payment: iD, QUICPay, Rakuten Edy, WAON, nanaco
*As of September 2026, there is no advance payment system. Payment is required at the counter.
[Regarding change and cancellation fees]
・Up to 24 hours in advance: free
・Within 24 hours: 50% of the treatment fee
・No-show cancellation: 100% of the treatment fee
*If there are two consecutive no-show cancellations, we will decline future reservations.
[Regarding transportation issues]
In cases of unavoidable transportation disruptions, such as flight cancellations or significant delays of Shinkansen or trains, no cancellation fee will be charged.
We will also accommodate same-day time changes as much as possible, subject to availability.
At Japanese head spa SUi, we will do our utmost to accommodate sudden schedule changes during your trip.
If you arrive more than 10 minutes late, we will still provide the treatment as much as possible; however, if this would affect the next appointment, the treatment time may be shortened or we may have to decline the session.
If you need to change your plans or encounter any issue, please feel free to contact us.
[Regarding staff]
If you have a preference regarding gender, please be sure to select it when making your reservation.
If no preference is specified, either a male or female spa therapist will be assigned depending on availability.
*Please note that changes after arrival may not be possible.