[For reservations with multiple guests]
• If you wish to book for more than one person, please contact us by email first.
Email address: katsura.harikyu@gmail.com
[Regarding late arrivals and cancellations]
• If you arrive later than your reserved time, your treatment duration may be shortened. For any reservation time changes, lateness, or cancellations, please contact us as early as possible.
• If more than 10 minutes pass from your reserved time without contact and you do not arrive, it will be considered a no-show cancellation. (A cancellation fee may apply for no-show cancellations.)
• Repeated same-day no-show cancellations may result in suspension of online booking privileges. Thank you for your understanding and cooperation.