Regarding Late Arrivals and Cancellations
If you need to modify or cancel your reservation, or if you expect to arrive late, please contact us by phone.
Arriving after your reserved time may result in a shortened treatment duration. Thank you for your understanding.
When the reservation slots show ✖
We may still be able to accommodate you. Please call 0800-888-8998 for inquiries.
For calls from overseas: (+81)800-888-8998
Lodging Benefits
Guests staying at Keio Plaza Hotel who use our services before 19:00 will receive a 1,000JPY discount by presenting a coupon or room key.
However, if a single guest receives two consecutive services, only one of them will be eligible for the 1,000JPY discount.
Please note: We currently do not provide email responses. If you need assistance in advance, please contact us by phone.
Our salon is located on the 34th floor of the South Tower. Many guests mistakenly go to the Main Tower, so please take care.
Our salon is not partnered with the hotel’s parking ticket service. Parking fees are the responsibility of the guest.
