【Regarding Late Arrivals and Cancellations】
If you need to modify or cancel your reservation, or if you expect to arrive late, please contact us by phone without fail.
Arriving after your scheduled appointment time may result in a shortened treatment duration. Thank you for your understanding.
【When the Reservation Slot Shows ✖】
There may still be availability. Please contact us at 0800-888-8998.
For calls made from overseas: (+81)800-888-8998
【Accommodation Benefit】
Guests staying at Keio Plaza Hotel who use our services before 19:00 will receive a 1,000JPY discount upon presenting a coupon or room key.
If a single guest receives two different services consecutively, only one of them will be eligible for the 1,000JPY discount.
※We currently do not provide email support for inquiries sent by customers. If you need assistance in advance, please contact us by phone.
※There has been an increase in guests mistakenly visiting the South Tower instead of the Main Tower. Please allow extra time when coming to the salon.
※Our salon is not affiliated with the hotel's parking ticket service. Parking fees are the responsibility of the guest.
