[Regarding Reservations]
[For Reservations with Multiple Guests]
• One guest may book for up to two people together. In that case, both guests must select the same course.
• If each guest prefers a different course, please make reservations separately from each account.
• Please write the name of the accompanying guest in the comment section.
• When canceling or modifying a reservation through the app, please double-check that the course and selected therapist are correct.
[“Reserve with the Same Details” Button]
• When booking through the app, the “Reserve with the Same Details” button does not carry over designated therapist preferences, gender preferences, extensions, or optional add-ons.
[Cancellation Policy]
• If you do not arrive within 10 minutes of your reservation time, it will be considered a “no-show cancellation,” and 100% of the reservation fee will be charged.
• Repeated same-day no-show cancellations may result in restrictions on future online reservations.
[Regarding Tardiness or Reservation Changes]
• If you will be late, please contact us by phone. Depending on your arrival time, your treatment duration may be shortened.
• Reservation date and time changes must be made by the day before.
