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Treatment Details
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◆Please contact us by the day before for any changes or cancellations to your appointment.
Cancellations on the day of the appointment will incur a cancellation fee.
◆Please note that a male staff member may be assigned to you.
Even if you specify a gender preference, we may not be able to accommodate your request.
◆Due to limited space, waiting inside the store is not possible.
If you have any other questions, please feel free to ask.
Precautions for Visiting
◆Please select 1,100 JPY for hair length of approximately 80cm from the crown.
※Dreadlocks and hair extensions are not eligible.
◆Please understand our cancellation policy (for details, please contact us through our website).
◆In case of tardiness, please contact us as soon as you realize you will be late.
Depending on your arrival time, the menu may be shortened, changed, or the treatment may be canceled.
If you do not arrive within 15 minutes of your reservation time, we will automatically cancel your appointment after contacting you by phone or email.
(For customers coming from overseas, please contact us by email. We are unable to handle phone calls in foreign languages.)
◆The app is exclusively for Ritz repeat customers.
The app download coupon is available only for those visiting for the second time or more.
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