Ayurvedic Moana SPA

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Guests staying at the Hotel New Awaji Group are kindly requested to select the option “Member / Stay” and then enter the following in the comment field: 1) The full name of the hotel where you are staying, 2) The full name of the primary guest.
Precautions for Visiting
Important Notes Regarding Reservations ( Please ensure you review the detailed guidelines on the home screen.) ■ Peak Season Surcharge During 1–5 May 2026, a 10% peak season surcharge will be added to all menu prices. Reservations made at least 7 days in advance (24–28 April) will be charged at the regular rate. ■ Early Booking Discount This discount applies only when all conditions are met at the time the reservation is completed. Cannot be combined with any other discounts. Not applicable during peak periods such as Golden Week, Obon, or New Year holidays. ■ Cancellation Policy (Important) Same-day cancellation: A fee equal to 100% of the treatment price will be charged. Same-day reservations: Any cancellation after the reservation is confirmed will incur an immediate 100% cancellation fee. If we do not receive any contact within 10 minutes after your scheduled appointment time, it will be considered a same-day cancellation (100% charge). Please note that arriving late may result in a shortened treatment time. If you have unavoidable circumstances such as illness, please contact us by phone without fail. I confirm that I have reviewed and agree to all of the above before making my reservation.
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